Privacy Policy and Personal Data Protection

Identification and contact data

To access all of our services, we collect information such as your full name, email address, phone number, and date of birth. Age verification is a strict legal obligation in France; access is strictly reserved for adults over 18 years of age. This information allows us to create and manage your user profile securely and personalized.

Technical data and connection logs

During each interaction with our servers, data related to your device is recorded. This includes your IP address, the type of browser used, the operating system, and technical error logs. This data is crucial for ensuring site stability, preventing cyberattacks, and optimizing content display according to the specificities of your mobile or desktop device.

Usage data and transaction history

We keep a record of your activities on the platform, including services consulted, session durations, and customer support history. If transactional services are enabled, we process data related to exchanges, while delegating the management of bank details to certified payment providers to ensure maximum security and total isolation of your sensitive financial information.

The processing of your personal data by Julius Casino is based on the following legal grounds:

• Contract performance: To provide you with the services you subscribed to upon registration.
• Legitimate interest: To secure the platform, prevent fraud, and improve our internal technical management tools.
• Legal obligation: To meet the requirements of French authorities regarding identity verification and anti-money laundering.
• Consent: For specific purposes such as sending newsletters or using optional advertising trackers.

The information collected is primarily used to:

• Administer your user account and validate your permanent eligibility.
• Provide personalized customer support and resolve reported technical incidents.
• Analyze usage trends to improve the overall usability of the site.
• Ensure network security and prevent any fraudulent activity or intrusion.
• Ensure compliance with the general terms of use and internal policies.

Julius Casino applies a strict retention policy. Your data is kept only for the period necessary for the purposes for which it was collected, or to comply with the legal limitation periods imposed by French law. At the end of these periods, data is either securely deleted or irreversibly anonymized for purely statistical purposes, without the possibility of subsequent re-identification.

We do not sell or rent your personal data to third-party commercial entities. However, we may share your information with technical subcontractors (hosts, analytical services) acting exclusively under our instructions. In the event that data is transferred outside the European Economic Area, we implement standard contractual clauses to ensure a level of protection equivalent to that of the GDPR.

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. These measures include data encryption in transit (SSL/TLS), the use of advanced firewalls, and restricted access controls for our authorized personnel. While we make reasonable efforts, we remind you that no internet transmission is infallible and encourage our users to secure their own credentials.

In accordance with French and European regulations, you have extensive rights over your data:

• Right of access: Consult the data we hold about you.
• Right to rectification: Correct inaccurate or incomplete information.
• Right to erasure: Request the deletion of your data under certain conditions.
• Right to object: Object to the processing of your data for legitimate reasons.
• Right to data portability: Receive your data in a structured, machine-readable format.

For any questions regarding the processing of your data or to exercise your rights, you can contact our data protection officer by email at the following address: [email protected]. We commit to processing your requests within the legal deadlines stipulated by the CNIL in France.

This policy may be updated to adapt to new industry practices or regulatory changes. Any modification will be notified on the platform so that you can become aware of it immediately and continue to use our services with full transparency.